The helper must be sure that they are there for the right reasons and not have intentions to do any harm to the client. The helper must be just as committed to the program as the client, always looking out for the clients' good will and not rush judgments or decision which would not benefit the client. It is important to always keep the client's agenda in focus. Drawing from several theorists' arguments Egan attempts to clarify and simplify the nature of empathy; Barret-Lennard (1981) - identified three phases; empathetic resonance, expressed empathy and received empathy. Carl Rogers (1975) - being able to sense a clients inner world. Kohut (1978) - it is a psychological nutrient.
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Fads, using no model, applying rigid application of biography helping models and virtuosity are in no way beneficial to the client. These incompetent methods will do more harm than good and will undermine the objective of related the helping process which is about solutions, results, outcomes, and impact. In chapter three, egan looks at the relationship between the helper and the client and there are arguments that arise on whether it is the relationship, the work or the outcomes which play in integral role in the relationship. Rogers (1951,1957) client centered approach give credence to the relationship being the most important but Arknoff (1995) believes that the relationship is only a means to an end therefore if too much emphasis in placed on the relationship then there is a possibility that both. The relationship as a working alliance (Greenson, 1967) is intended to bring all three aspects together by incorporating collaboration, relearning and flexibility. Helpers need to be aware of what the relationship means to each client. He also makes a comparison on how aspects of culture affect clients. He states that' shared assumptions and beliefs and interactions with shared values produce shared norms that drive shared patterns of behaviour' (p.45). Looking at the traditions of culture and incorporating them into the helping model you will still be able to see a distinction of a value system which further establishes a set of norms. Within the helping profession there are four major values which drive the program, these are; respect, empathy, genuineness and client empowerment. All of these values are fundamentally driven by the concept that the helping profession is built on is respect.
The changes he had to implement were not easy and he eventually he had to reset his program. This example of Carlos shows in a practical way how the helping model described in The skilled Helper should work, however it is very important to recognise that there must be some amount of flexibility on the part of the client and the helper. There should be constant reviewing and early detection of what is going wrong. Some clients are not aware of what they want until they start talking and since the client can enter a program at any point, the helper should be ready to jump in and guide the client from that point. The helper invariable will find themselves moving back and forth over the helping model. Then we ask ourselves, "How long should therapy take?" Some argue that time sensitive psychotherapy is more effective, but how do we ensure that the therapy is effective and efficient when a timeline is place. Egan (2002) stated that helping can be 'lean and mean' and still be human and that although sometimes only partial results are achieved (p.36 the helping model works best when the whole is found in each of its parts. Just in the same way that clients have to find the best fit program, helpers also need to find the best fit helping model to effectively counsel clients. Whether the helper decides to 'borrow or stitch' helping models together or just deal lined with problem management as the underlying process or use The skilled Helper to find useful processes, it is important to remember that the client deserves the best practice no matter the.
Carlos did have a block the fact that the counsellor was a woman, Elena. The first step for Elena in the helping process is to get Carlos to talk and open up, then help him break through his blind spot which was the fact that he did not realise how self-centered he was and then help him to choose. Carlos identified that he needed to become a better communicator and this led to the next stage of the helping process. He was now ready to brainstorm with Elena to find possible solutions keeping in mind that these solutions had to be realistic and challenging and geared at fixing the key issue. Carlos had to remain committed to the process or else he would fail therefore identifying an incentive that would be the driving force write behind him staying committed was necessary. He had to keep his eye on his ultimate goal, which was to become a better communicator. The final process in his therapy involved him seeking different ways to achieve his objective and chose the one that fits best utilizing his talent, resources, entry style, temperament, environment and timetable. This enabled him to organize the actions needed to achieve the goals and now he was ready to implement. Implementation however is never a smooth process and we see where carlos had many hurdles to overcome.
The four fundamental questions asked within the model are; what's going on? What do i need or want? What do i have to do to get what I need or want? And how do i get results? These questions provide the framework for the helping process. Egan uses a client named Carlos to illustrate the helping model. Carlos is a man in his mid twenties. He never thought he had any problems until he is told by a co-worker that he was his own worst enemy. Carlos was disturbed by this statement and sought help from the company's counsellor.
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The client may be disadvantaged because the helper focuses on the wrong issues. Managing the shadow side requires a great deal of integrity, social intelligence and competence. Whereas the upside, focuses on the positive psychology of helping. This includes using wisdom, sagacity, street smarts, and common sense in helping. Helpers need to be wise and in turn impart some of their wisdom to the clients. Baltes and Staudinger (2000) define wisdom as 'an expertise in the conduct and meaning of life' or 'an expert knowledge system concerning the fundamental brands pragmatics of life' (p124,122 and some of the basic characteristic of wisdom include, self-knowledge, understand cultural conditioning, having the guts.
Although this list is not exhaustive it is important to understand that wisdom is about the excellence in living and being prepared to focus on how to help rather than what to help. The skilled Helper"s that Yankelivich (1992) seven step problem solving process of initial awareness, urgency, initial search for remedies, estimation of cost, deliberation, rational decision and rational-emotional decision may be logical in theory however they were often jumbled and intermingled with everyday real life. In addition the decision making ability during difficult situations was not as rational as the process intended as the process lacked the method for turning decisions into solution focused actions. Another question arising out of the book is, "where should problem solving techniques start?" Some argue that it should start in the home whilst others argue that it should start in the school, but according to The skilled Helper the belief is that life skill. It is important to note that life skills and problem solving abilities should not be left to chance. The process offered by The skilled Helper is flexible, humanistic, broadly based problem solving management and an opportunity development model.
It was messy and uncategorized. Egan emphasied that when trying to determine a client's problem it has to be understood that the client has problem situations and not necessarily a specific problem. It is also recognised that there are good helper, bad helpers and helper that can have a negative impact (Mohr 1995). To be more specific, some helper are incompetent and clients become client because they want help, therefore it is necessary to become competent and uncompromising whilst remaining self-critical and keeping an eye on the objective. Helping will work but it is not necessarily for everyone.
Helpers must be able to recognise the difficult cases versus the impossible cases and deal effectively with them. Another question raised is "Can we assume that helping is for everyone?" Whilst some person will readily go to a helper there are those who don't go because they are not able to access the helper, they are not ready for the change or they. The skilled Helper need to know when to help and how to help, therefore the helping session should remain focused and to the point as the client will not be the client on a permanent basis. It is important for the helper to put the working knowledge and the skills together to be an effective helper. A strong knowledge base of developmental, cognitive, abnormal psychology in addition to the dynamics of the helping profession and the ability to apply the principal in human behaviour are critical skills and knowledge required by the helping professional. Egan further recognises that there are up sides and down side of helping and helping professionals need to understand the limitation and the things which can affect the helping process. All the things that can adversely affect the process are defined as the shadow side of helping and these can be broken down into two groups; The downside, which highlight that some helpers are not competent and may have a tendency to get into trouble.
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A range of treatment exists for mental disorders. In addition, clients claimed that they benefitted substantially from treatment but recognised that the therapy alone did not differ in effectiveness from the therapy plus medication. Egan noted that it also did not matter the kind of helper, or the form of helping, but the length of therapy that made a difference and the client may feel better because they like their counsellor or because they are less stressed, however this. The kind of therapy to be used depends on the efficacy studies carried out which will determine the method of helping. When a treatment has long been proven to be effective then a manual is usually created on how to deliver the treatment. Egan identified that there has been a lot of controversy over the maualised treatment which include the following; The language was too strong, the recommendation were premature, it tends to idealise and distort psychotherapy. The research base was not up to standard.
But the question is asked, "How do we know that helping helps?" Enysenk (1952) questioned the validity of the helping profession. How do we know it is not a fraudulent process designed to manipulate and mba rob clients? Or is it the intent of the profession to devalue people and impose personal values on the client? Is it a kind of brain washing which has no positive effect? These are some of the concerns raised about the profession, however the profession got a positive boost when the surgeon general of the us issued a report on mental health (Satcher 2000). Four areas were identified as being relevant to the recognition; Mental health is important to physical or overall health. Mental disorder are real health issues. Mental disorder treatment are well documented.
to as 'positive psychology' is not an 'everything is going to be alright' process. In the book, there are two principal goals of helping identified and these are based on the needs of the client; Helping the client to effectively manage their problems and more fully develop unused resources and missed opportunities - it is important to note that. They have to commit themselves to the program and use what they have learnt to manage their day to day lives. Helping the client to become better at helping themselves - when the going gets tough the tough get going. As the crisis get harder to solve and ability to solve the problem disappears. Miller et al (1960) stated that an ordinary person almost never approaches a problem systematically and exhaustively unless he or she has been specifically educated to. Problem solving skill need to be a part of the school curriculums as these essential skills are necessary to ensure that children are able to identify problems, make sensible decision and identify opportunities.
Which are geared at developing the academic, physical, social and emotional aspect of students, they are in strategic positions to guide students with the day to day problem of growing. Helping is considered a common human experience; therefore if you are able to solve your own problem then it should be human nature to be able to help someone solve theirs. Unfortunately this is not the case as the average person on the street may not be able to help effectively. According to Egan, the reason people seek counselling is mainly because they are not able to find the solution to their problems on their own, they are not handling a situation daddy well, they feel unfulfilled or a combination of all of the above. The emotional turmoil created tends to lead to a lack of objectivity and no definitive solution can be seen. The goal of helping is not to solve the clients' problems but to help them to manage the problem and find new opportunities in life. The objective is for the client to be able to find effective solutions with includes refocusing on missed opportunities and unused potential and apply the solutions to other aspect within their lives which may mirror the current problems. They would start to focus on not what is going wrong but what could be better, using our full potential. Seligman and Csikzentmihalyi (2000) stated that treatment is not just fixing what is broken but nurturing what is best.
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Print, reference this, published: 23rd March, 2015, the entire book is about the culture of helping, intertwining the beliefs, values and business norms that should drive the helping process. Egan indicates that an understanding of the diversity of human nature and being aware of personal cultural values and biases is integral for helpers to overcome some of the blind spots they may encounter when helping a client. The book is divided into six parts with each part targeting a specific area of the helping model. I will be looking at the first five chapters in the book which encompasses part one and part two. Part one has chapters one to three, and deal specifically with the nature and goals of helping, it provides an overview of the helping process and then the relationship nature of the helping model. Part two concentrates on the communication skills needed to be an effective helper. Egan cites Roberts (1998) who stated that dialogue is essential because helping is a collaborative endeavour (p.64). Historically, given the appropriate condition, people have been able to help other people come to grips with the day to day problem of living using a variety of helping professions. Although teachers teach english, math's, social sciences, physical education, etc.